Terms of use

This Site is provided by us (Severn Trent Plc and its group companies, from time to time (“ST”). This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.severntrentinsuranceportal.com and www.severntrentinsuranceportal.co.uk (together known as “our Sites”), whether as a guest or a registered user. Use of our Sites includes, but is not limited to, accessing, browsing or registering to use our Sites.

Please read these terms of use carefully before you start to use our Sites, as these will apply to your use of our Sites. If you do not agree to these terms of use, you must not use our Sites.

  1. Your use of our Sites constitutes acceptance of these Terms and Conditions as at the date of your first use of our Sites.
  2. We reserve the right to change these Terms and Conditions at any time by posting changes online. Please check this page from time to time by amending this page. Your continued use of our Sites after changes are posted constitutes your acceptance of this agreement as modified.
  3. You agree to use our Sites only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
  4. Our Sites and the information, names, images, pictures, logos regarding or relating to us are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. Nothing in these terms and conditions of use excludes or limits our liability for death or personal injury arising from our negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Sites or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with any indirect and consequential losses including, but not limited to, loss of profits, sales, business or revenue, business interruption, loss
  5. of anticipated savings, loss of business opportunity, goodwill or reputation.
  6. Our Sites is made available free of charge
  7. We do not warrant that the functions contained in the material contained in our Sites will be uninterrupted or error free, that defects will be corrected, or that our Sites or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.
  8. You are responsible for ensuring that all persons who access our Sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
  9. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
  10. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these term of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at IS.ServiceDesk@SevernTrent.co.uk
  11. Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, nonconfidential and nonproprietary information.
  12. For the avoidance of doubt, the copyright, trademarks, domain names and other intellectual property rights in all materials and information on our Sites belong to us or (if it has been licensed to us) to the licensor. All rights are reserved.
  13. The copyright in our Sites is owned by or licensed to us. Reproduction is limited to downloading to a local hard disk for your personal use (or printing for your personal use). The content of this website may not be copied or otherwise incorporated into or stored in any other website, electronic retrieval system or in any other publicly available form without prior written consent from us.
  14. Any copying or adaptation of the content, layout or code of our Sites, or the creation of an archive or database containing the Content (in whole or in part) for any business purpose or other commercial exploitation other than for the immediate purpose for which you have been given access and without the written consent from us is prohibited and will constitute copyright and/or trademark infringement.
  15. If you download or print copies of the content you must retain any copyright or other intellectual property notices in the original.
  16. All Severn Trent logos and associated phrases used on our Sites are Severn Trent trademarks and should not be used without the prior written consent from us
  17. The content on our Sites is provided to give the insurance community a better understanding of the issues surrounding our insurance program in addition to basic underwriting information. The content of our Sites is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Sites. Although we make reasonable efforts to update the information on our Sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
  18. You shall not place ST in breach of its Privacy Policy when treating any personal Data.
  19. Our Cookie Policy, which set out information about the cookies on our Sites.
  20. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on our Sites relating to specific material then the latter shall prevail.
  21. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
  22. If these Terms and Conditions are not accepted in full, the use of our Sites must be terminated immediately.

Disclaimer

Please read the following disclaimer carefully before continuing to use our Sites.

Disclaimers and Limitations of Liability

  1. Any disclaimers or limitations of liability apply to the fullest extent permitted by law. For the avoidance of doubt, this shall not limit our liability for fraudulent misrepresentation or personal injury or death to the extent that it is directly caused by our negligence.
  2. You must ensure that any software downloaded from our Sites or from the Internet is suitable for use on your computer and that it is free from viruses. It is solely your responsibility to virus check any software loaded from our Sites and to check that it is compatible with your computer. We can accept no responsibility for any damage caused to you or to any third parties by any material which you download from our Sites.
  3. The Site is provided to you on an ‘as is’ and ‘as available’ basis. We cannot warrant that use of our Sites will be uninterrupted or error-free or that it will be continuously available. If you place reliance on the availability or content of our Sites, then this is at your sole risk.
  4. We have endeavoured to ensure that the information contained in this website is accurate. However no representation or warranty, express or implied, is made as to its accuracy and it should not be relied upon. We accept no liability for any loss, howsoever caused, arising from such reliance.
  5. Where goods or services are purchased via our Sites Our liability shall be limited as provided by the Terms and Conditions applicable to each purchase.
  6. You must ensure that any software downloaded from our Sites or from the Internet is suitable for use on your computer and that it is free from viruses. It is solely your responsibility to virus check any software loaded from our Sites and to check that it is compatible with your computer.
  7. By accessing our Sites you agree that we will not be liable to you or any third party for any errors or delays in accessing or using the Site or for any actions taken in reliance on it.
  8. You also agree that we will not be liable for any direct, indirect or consequential loss arising from the access or use of the Site or from your access or use of other material on the internet via web links from our Sites. For the avoidance of doubt, where you use our Sites for business purposes we will not be liable for any loss of business, profits, contracts, goodwill and/or any other economic loss.
  9. Hypertext links within our Sites may cause you to leave Our Sites and access other websites not under Our control. We do not monitor the content of third party websites and any links provided on the Site are for your convenience only. We make no representation or warranty as to the content of such third party websites. We exclude all liability for any third party material made available on the Site or contained on any third party website that it links to. Any contract concluded with a third party company will be between you and that company only and will be subject to their terms and conditions. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the linked sites.
  10. Our aggregate liability for any loss or damage incurred as a result of the use of our Sites shall not exceed a total of £1,000,000.

Read about how we use cookies on our Sites.